Privacy Policy

Information We Collect

At Ultra Forge Quentar Studio, we collect information you provide directly to us, such as when you:

• Contact us for architectural design services
• Request project consultations
• Subscribe to our newsletter
• Submit project inquiries through our website
• Participate in our design workshops or events

Personal Information

The types of personal information we may collect include:

• Name and contact information (email, phone, address)
• Project details and requirements
• Property information and specifications
• Budget and timeline preferences
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Provide architectural design and consulting services
• Communicate about your projects and requirements
• Send project updates and important notifications
• Improve our services and develop new offerings
• Comply with legal obligations and industry standards
• Process payments and manage client accounts

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With trusted service providers who assist in our operations
• With contractors and consultants working on your project
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure server infrastructure and encrypted data transmission
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request corrections to inaccurate information
• Withdraw consent for certain uses of your information
• Request deletion of your personal information (subject to legal requirements)
• File a complaint with the Privacy Commissioner of Canada

Cookies and Website Analytics

Our website uses cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide relevant content and information

You can control cookie settings through your browser preferences.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Project-related information may be retained for professional liability and warranty purposes.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.